Frequently Asked Questions

Product Information

No, these tools are used in order to prevent certain injuries from occurring. If you do have an injury and looking for a solution we advise that you seek help from a medical professional. However once on a recovery program these tools can be utilised, wherever you and your health professional see fit.

General Information

Please check our Returns and Exchange policy for more information.

Cancelation must be made prior to the order being processed by contacting us on If order has been processed unfortunately the order can't be cancelled. 

Your safety and secure is of utmost importance. Our checkout is 100% safe and secure with a SSL-encryption to protect your data and information.

For any inquiries, you can contact us through our contact us page. We'd love to help!

Yes, after placing your order you should shortly receive a confirmation email with your order details.

Shipping Information

Please leave up to 24-36 hours for the order to be processed, once processed shipping times may vary. Please check out our Shipping Information for more information.

In some cases, we may split your order over a number of deliveries depending on the type of items in your order, availability and where the item is coming from in our network.

We will always do our best to ensure your orders are consolidated into the fewest number of shipments possible.

Yes, we ship to most countries.